GENERAL INFORMATION

To ensure that your package is properly delivered and that you receive your package within the time frames we advertise, please make sure that your address is correctly entered and includes all relevant and/or required information. The use of correct abbreviations, street numbers, building or apartment numbers, and route information (if applicable) are critical to ensuring timely delivery. We do not take responsibility for lost, misplaced, or incorrectly delivered shipments if the address information provided is incorrect or incorrectly entered at the time of purchase.

We will not ship to a PO Box.

PROCESSING TIME 

All orders are subject to processing time that is separate and apart from the time it takes for a shipment to reach its destination once it has been picked up from our fulfillment center by the applicable carrier. Depending on a number of factors, standard domestic and international orders may take up to 2 business days (excluding Saturdays, Sundays, and Holidays) to process. 

SHIPPING RATES & TIMELINES

The estimated timelines for processing, transit, and final delivery are included below for your reference. Please note that orders to US destinations may take 1-5 business days from the date that it is shipped out, not necessarily from the date that it is placed. This will depend on the shipping method selected and final destination of the order.

When your order has been shipped, you will receive an email with tracking information.